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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gloria Y Seguí López

Gloria Y Seguí López

August 14, 2026

5  out of  5
rating by Gloria Y Seguí López
"Quiero agradecer a State Farm por el excelente servicio y la atención que siempre nos han brindado. En especial, quiero reconocer a Edwin y Karina, quienes han sido muy atentos, profesionales y siempre dispuestos a ayudar.

Algo que valoro muchísimo es que atienden a los clientes hispanohablantes en español, haciendo que todo el proceso sea mucho más fácil, claro y cómodo. Se toman el tiempo para explicar cada detalle y siempre nos hacen sentir bien atendidos y escuchados.

Definitivamente recomiendo State Farm, especialmente por contar con personas como Edwin y Karina, que representan con mucha dedicación el compromiso de brindar un excelente servicio a nuestra comunidad hispana. ¡Muchas gracias por todo!"
We responded:
"Gloria, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Gabriel D Lopez

August 13, 2026

5  out of  5
rating by Gabriel D Lopez
"Exelente servicios edwin el mejor y su esposa muy satifecho"
We responded:
"Gabriel, thank you for the fantastic review! We’re always here to support you with your insurance needs in Universal City. "
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Eric Martinez

August 4, 2026

5  out of  5
rating by Eric Martinez
"All very professional attitude and knowledgeable about procedures."
We responded:
"Eric, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Robert Martinez

August 3, 2026

5  out of  5
rating by Robert Martinez
"Top notch service. Made my situation easy to deal with. Great crew."
We responded:
"Robert, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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iris hawkins

July 24, 2026

5  out of  5
rating by iris hawkins
"Karina Moloy and her crew is awesome to me.They gave me so respect,they were very patient with me and answered all my concerns.Thanks State Farm!!!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Shannon

July 18, 2026

5  out of  5
rating by Shannon
"My family has been doing business with this specific State Farm agency for over 50 years (since they opened back in the 70’s)! The staff is always so friendly and supportive! Their willingness to help with whatever needs you have has always been something I enjoy! Mr. Delgado will even make himself available for his clients."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Jomary Figueroa

July 16, 2026

5  out of  5
rating by Jomary Figueroa
"Great service! We wanted to compare our home and auto insurance looking to save some money and we found a stellar insurance agent, his name is Edwin Moloy and he truly took care of us. He was very knowledgeable and took the time to make sure that we got the best insurance for our needs. We got a great deal and it was all because of our great insurance agent. Thank you all in the Delgado office and I would recommend Mr. Moloy to anyone!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on John Delgado’s team. "
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Kevin DeCremer

July 14, 2026

5  out of  5
rating by Kevin DeCremer
"Karina was very professional and really took the time to explain the whole process of getting my homeowners insurance and always available to answer any questions. She went the extra step by interacting with my property management company on my behalf to get all the necessary information for my insurance application that I was unable to provide since I work aboard. Karina went the extra mile to keep me updated through every step of the process via emails, calls, and texts. I highly recommend Karina and the John Delgado team."
We responded:
"Thanks so much for the fantastic rating, Kevin! We are so glad you had a positive experience with us here on State Farm Agent John Delgado’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Twyla Vital

July 6, 2026

5  out of  5
rating by Twyla Vital
"I’ve be with John Delgado, State Farm since 1990 and they have always been there to meet my families needs to include teenage drivers. I didn’t think twice when it came to insuring my new home. True professionals. Thank you for all you do."
We responded:
"Wow, thank you for the 5-star review, Twyla! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Luis Rosania

June 17, 2026

5  out of  5
rating by Luis Rosania
"I have been with Delgado State Farm for 25 years and I’m very satisfied and happy with their professionalism and willingness to help the customer. Great/superb customer service."
We responded:
"Thank you so much for the 5-stars, Luis! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent John Delgado’s Team anytime."
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Ruth Collins

June 12, 2026

5  out of  5
rating by Ruth Collins
"John has been our agent for over 40 years. He takes care of our whole family business cars houses you name it. We are very happy with his service"
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Denise Pickett

June 12, 2026

5  out of  5
rating by Denise Pickett
"I would like to say since switching over from State Farm Insurance in Austin to State Farm Converse with Mr. John Delgado & team has been a blessing. Since the day we made the transfer with life insurance & auto insurance Edwin went out of his way to even make a house call to deliver a “new member” SF bag of goodies! The entire team communicated with one another both via phone & email to make sure all paperwork was submitted in a timely manner. Both my husband and I highly recommend Mr. John Delgado State Farm Life Insurance!"
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Carlo Avendano

June 11, 2026

5  out of  5
rating by Carlo Avendano
"Karina did an amazing job with getting me bundled up with my home and auto insurance. Definitely saved me a good amount of money on a monthly basis. Great communication and transparency. Thank you for your service."
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Abby Dennis

June 11, 2026

5  out of  5
rating by Abby Dennis
"Robbie Greene was super helpful, and informative on getting our accounts up to date and friendly as well as the other staff. A+++ highly recommend this office."
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Jackie Salazar

June 3, 2026

5  out of  5
rating by Jackie Salazar
"If you’re looking for an insurance agent call John Delgado with State Farm Insurance. I have been with Mr.Delgado since 1978. Mr Delgado and his staff have always been available to answer questions, assist with different situations with Auto and Homeowners policies, their Customer Service is really helpful and Great. My Daughter had her Auto and Home insurance policies with Mr Delgado. Now my son has his policies with Mr. Delgado. As State Farm advertises “State Farm is There”, well, John Delgado and his Staff are Always There!"
Profile photo of Jessica Sczepanik

Jessica Sczepanik

May 19, 2026

5  out of  5
rating by Jessica Sczepanik
"I Love this office I work so closely with Robbie on so many issues that I've had from previous insurance companies She has helped with every one of them. She has helped me with policy issues with billing issues, getting coverage for my home even. Anytime I have any problems at all with anything or any questions about anything she immediately explains everything thoroughly so I fully understand she researches anything she needs to and helps me in the best possible way to keep me happy. I have never in my life had customer service go above and beyond the way that she does. I felt so welcomed the first day I walked into this office over a year ago. Everyone was so helpful They explained everything to me so I understand exactly what I'm getting. They always try to find the absolute best price for me and work with my budget. I always feel so comfortable with any questions that I have. I know without a doubt I am fully taken care of. If you need a good insurance agency and a great policy that works well with your budget I highly recommend you call them because they will find a way! I have never had customer service like this before from an insurance agency. Robbie is my absolute go-to for anything!"
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Ginger Chappell

May 18, 2026

5  out of  5
rating by Ginger Chappell
"The agent and his staff is always very professional, and helpful. When you walk into the office you're acknowledged by name and that means a lot. They always take time to answer any questions you might have about your policies. It's great to do business with Mr. Delgado and staff"
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Pauls Desert

May 14, 2026

5  out of  5
rating by Pauls Desert
"Robbie has gone over and above to help me when I've had issues with my business policy with my car insurance. She carries the ball to the goal line.. thank you Robbie."
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Sherrie Stutts

May 14, 2026

5  out of  5
rating by Sherrie Stutts
"100% recommend! The amount of knowledge and information they gave us was fantastic. We had been with Farmers for almost 40 years and not one time did we receive the service we got from Robbie and Karina. Not to mention the amount of $$ we’re saving and getting better and MORE insurance."
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Philip Hendrix

May 13, 2026

5  out of  5
rating by Philip Hendrix
"Had a wonderful experience with this office, especially Robbie. She was very efficient, friendly, and knowledgeable! I recommend this agency to anyone who needs a good solid Insurance agent that has a personable staff."
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Claudia Fernandez

May 11, 2026

5  out of  5
rating by Claudia Fernandez
"I want to share my sincere thanks to Karina for her professionalism throughout the process of securing our first homeowners insurance policy and switching over our auto insurance.
If I hadn't called to cancel my renters insurance, I would have completely missed out on the incredible homeowners coverage State Farm offers. We almost settled for the minimal coverage provided by our builder, but I am so glad Karina offered to look into a better policy for us. We are paying only a few dollars more combined than we were before, but we now have the peace of mind that comes with outstanding coverage. We highly recommend Karina’s services—thank you again for all your help!"
Profile photo of Diana Sanchez

Diana Sanchez

May 10, 2026

5  out of  5
rating by Diana Sanchez
"I recently reached out to John Delgado’s office and was initially directed to go online to complete the application. This was frustrating and I was getting ready to end the call and look elsewhere. However I was connected with Ms. Karina to inquire about purchasing a bundle to include home, rental dwelling, and vehicle coverage.
I needed this to be finalized quickly as my previous insurance coverage was coming up for renewal.
Ms. Karina worked efficiently to make this happen. Ms. Karina searched for discounts offering the best rates possible, e.g., bundle policies and safe driving. I really appreciate Ms. Karina’s patience, professionalism, proactive communication keeping me informed every step of the way. I will definitely refer and recommend them to friends and family. Thank you Ms. Karina for all of your help and support."
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Gregory Williams

April 30, 2026

5  out of  5
rating by Gregory Williams
"I have used John Delgado for almost 40 years providing our home and car insurance needs. His staff has always been professional, courteous, trustworthy, and interested in addressing our needs. They are like dealing with family and I give them the highest recommendation."
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Bertha Luna

April 25, 2026

5  out of  5
rating by Bertha Luna
"Staff was very nice, polite, helpful and professional.. I enjoy going in the office and speaking to Corina, she always greets you with a smile and very happy. They Customer service representative, when you first go in, is very nice and sweet. I am happy, we went with Mr. Delgados office."
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Nathan Moloy

April 25, 2026

5  out of  5
rating by Nathan Moloy
"I can’t say enough great things about the team at John Delgado State Farm Insurance Agency. Their customer service is truly world-class they consistently show up and deliver when it matters most. From the moment you connect with them, you feel that family-oriented environment that’s hard to find anywhere else.

Mr. Delgado has been insuring generations, and it’s easy to see why his reputation is built on trust, consistency, and genuine care for his customers. He goes above and beyond to make sure you’re taken care of, no matter the situation.

One thing I really appreciate is how easy they make everything. Even if you’re not in the area, they handle everything seamlessly over the phone, making the entire process smooth and stress-free.

If you’re looking for an agency that truly puts people first, this is the team you want on your side."